Bachat Gat Guide

MBG Portal Vendor Guidelines

Purpose:
• Enable SHGs to run their own online shop
• Help SHGs upload and sell products independently
• Maintain product quality and order discipline
• Create sustainable income for SHGs

1 Vendor Login & Store Access
Every SHG gets a Vendor Account on MBG.
Login Steps
1 Open MBG portal
2 Click Vendor Login
3 Enter
• Username
• Password
4 Click Login
After login the Vendor Dashboard opens.

2 Vendor Dashboard (Control Center)
The Dashboard is the main control center of the SHG shop.
What SHG sees here
Orders Summary
Sales Amount
Product Count
Low Stock Products
Recent Orders
Messages from Admin
What SHG must do daily
Every morning check:
• New orders
• Messages
• Product stock alerts
Why Dashboard is important
It helps SHG understand:
• How many products sold
• Which products are popular
• Whether new orders arrived

3 Media Section (Product Photos Library)
The Media Library stores images used for:
• Products
• Articles
• Store banner
How to upload images
Dashboard → Media → Upload
Select photo from:
Mobile
Computer
Photo Quality Guidelines
Good photos increase sales.
Correct method:
• Natural daylight
• Plain background
• Product clearly visible
Avoid:
• Dark photos
• Blurry photos
• Busy background
Recommended photo format
JPG / PNG
Recommended size
1000 × 1000 pixels

4 Articles (Stories / Blog)
Articles help SHGs build trust with customers.
SHGs can write about:
• How products are made
• Story of SHG
• Traditional recipes
• Village craft traditions
Steps to create article
Dashboard → Articles → Add Article
Enter:
Title
Content
Photo
Click Publish
Example article:
“How our SHG prepares traditional papad”

5 Product Management (Most Important Section)
This section allows SHGs to create and manage products.
Menu:
Dashboard → Products
Here vendors can:
Add product
Edit product
Delete product
Manage stock

5.1 Add New Product
Steps:
1 Go to Products
2 Click Add New
A product form opens.

5.2 Product Name
Choose a clear and searchable name.
Example:
Bad name
Pickle
Good name
Homemade Mango Pickle 500g
Better name
Traditional Homemade Mango Pickle – Village Style – 500g

5.3 Product Description
Description must explain:
• Ingredients
• Weight
• Shelf life
• Usage
Example:
This mango pickle is prepared using traditional village recipe using natural spices and cold-pressed oil.

5.4 Short Description
This appears on the product page near the price.
Example:
Homemade mango pickle prepared by women SHG using traditional recipe.

5.5 Product Categories
Categories help customers find products easily.
Example categories for MBG
Food Products
Pickles
Papad
Spices
Snacks
Handicrafts
Bags
Decor items
Handmade products
Textiles
Sarees
Handloom
Always choose the correct category.

5.6 Product Tags
Tags help search engines and customers.
Example tags:
homemade
organic
village food
traditional

5.7 Product Images
Upload multiple images.
Minimum images
3
Best practice
5 images.
Types:
1 Front product photo
2 Close-up photo
3 Packaging photo
4 Usage photo
5 Group photo

5.8 Product Price
Enter:
Regular price
Example
₹200
Optional
Sale price
Example
₹170
This shows discount on product page.

5.9 Inventory (Stock Management)
Stock means how many items are available.
Example
Stock quantity = 50
When order happens:
Stock automatically reduces.
Important rule
Always update stock correctly.

5.10 Shipping Weight
Shipping companies calculate cost based on weight.
Example
500 g pickle jar
Weight = 0.5 kg

6 Order Management
Orders appear in Orders section.
Menu
Dashboard → Orders
Each order contains
Customer name
Delivery address
Product name
Quantity
Payment status

Order Status Types
Pending
Order received but not processed.
Processing
Vendor preparing order.
Completed
Order shipped or delivered.
Cancelled
Customer cancelled order.
Refunded
Money returned.

Order Processing SOP
Step 1
Open new order.
Step 2
Check delivery address.
Step 3
Pack product carefully.
Step 4
Ship product.
Step 5
Mark order Completed.