PRIVACY POLICY
Effective Date: [02/07/2026]
- Introduction
Welcome to MahaBachatGat Ecommerce Marketplace, operating www.mahabachatgat.in (collectively referred to as the “Marketplace”, “Platform”, “Website”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and protect information relating to buyers, sellers, visitors and service providers using our Platform.
By accessing or using the Platform, you consent to the collection and processing of your information in accordance with this Privacy Policy.
- About Our Marketplace
MahaBachatGat is a technology-enabled multi-seller marketplace established to promote Self-Help Groups (SHGs).
We operate as a marketplace facilitator connecting independent buyers and independent sellers. Except where expressly stated, we do not manufacture, own, purchase, warehouse or rebrand products listed on the Platform.
Certain sections of the Platform may also function as a Service Directory, where independent service providers may publish lawful service listings. Unless expressly enabled by the Marketplace, online payments for services are not processed through the Platform.
- Information We Collect
Depending on how you use the Platform, we may collect:
- Personal Information
- Name
- Mobile number
- Email address
- Postal address
- Date of birth (where required)
- Profile photograph
- Identity verification information
- Business details
- Seller Information
Where you register as a Seller, we may collect:
- Business or SHG name
- GST details
- Bank account details
- FSSAI, UDYAM or other registrations where applicable
- Product catalogue
- Store information
- Business contact details
- Buyer Information
- Delivery address
- Billing information
- Order history
- Wishlist
- Communication preferences
- Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Cookies
- Log files
- Website usage statistics
- How We Use Your Information
We use your information to:
- create and manage user accounts;
- verify seller registrations;
- process product orders;
- facilitate communication between buyers and sellers;
- provide customer support;
- process membership fees and marketplace transactions;
- comply with legal and tax obligations;
- improve website performance;
- prevent fraud, misuse and unauthorized access;
- communicate updates, notices and service information.
- Payments
Product purchases made through the Marketplace may be processed through authorized third-party payment gateways.
The Marketplace does not store complete debit card, credit card or banking credentials.
Membership fees, where applicable, may also be processed through authorized payment gateways.
- Service Directory
Where services are listed on the Platform:
- personal information may be shared between customers and independent service providers solely for facilitating direct communication;
- unless expressly enabled by the Marketplace, payments for services are not processed through the Platform.
- Sharing of Information
We do not sell or rent your personal information.
Information may be shared only where necessary with:
- independent sellers for order fulfilment;
- logistics partners for delivery;
- authorized payment gateway providers;
- cloud hosting and technology service providers;
- government authorities or regulators where legally required;
- law enforcement agencies pursuant to lawful requests.
- Cookies and Similar Technologies
The Platform uses cookies and similar technologies to:
- maintain user sessions;
- remember login preferences;
- improve website performance;
- analyze visitor traffic;
- enhance user experience.
Users may disable cookies through browser settings, although certain features of the Platform may not function properly.
- User Content
Where users upload photographs, reviews, comments or product information:
- users remain responsible for such content;
- users should avoid uploading confidential or sensitive information unnecessarily;
- publicly displayed content may be visible to other users.
- Data Security
We implement reasonable administrative, technical and organizational measures to safeguard personal information, including:
- SSL encryption;
- secure servers;
- access controls;
- authentication mechanisms;
- periodic security reviews;
- malware monitoring;
- backup systems.
While we take reasonable precautions, no electronic system can guarantee absolute security.
- Data Retention
We retain information only for as long as necessary to:
- operate the Marketplace;
- comply with legal obligations;
- maintain tax and accounting records;
- resolve disputes;
- enforce Marketplace policies.
Certain information may be retained after account closure where required by law.
- Your Rights
Subject to applicable law, users may:
- access their personal information;
- update account information;
- request correction of inaccurate data;
- request deletion of eligible personal information;
- close their Marketplace account;
- withdraw consent where legally permissible.
Certain information may be retained where required for statutory compliance, fraud prevention or dispute resolution.
- Children’s Privacy
The Marketplace is not intended for children below the age permitted under applicable law to independently enter into contracts.
We do not knowingly collect personal information from children without appropriate legal authority.
- Third-Party Services
The Platform may integrate with third-party services including payment gateways, logistics providers, maps, analytics tools and social media platforms.
Such services operate under their own privacy policies, and we encourage users to review those policies before using them.
- Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in law, technology or Marketplace operations.
Updated versions will be published on this page with the revised “Last Updated” date.
Continued use of the Platform constitutes acceptance of the revised Privacy Policy.
- Contact Us
For any questions regarding this Privacy Policy or the processing of personal information, please contact:
MahaBachatGat Ecommerce Marketplace
Email: admin@mahabachatgat.in
Phone: +91 7588203070
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)
- Governing Law
This Privacy Policy shall be governed by the laws of India. Any disputes relating to privacy or personal information shall be subject to the jurisdiction specified in the Marketplace Terms & Conditions.